Last Updated: July 6, 2026 | Effective Date: July 6, 2026

Privacy Policy

At NCode, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your data when you interact with our website or use our services.

Information We Collect

We may collect the following types of information:

Personal identification information (name, email address, phone number)
Business information (company name, job title)
Technical information (IP address, browser type, device information)
Usage data (pages visited, time spent on site, interactions)

We collect this information when you contact us, use our services, or interact with our website.

How We Use Your Information

We use your information for the following purposes:

To provide and improve our services
To communicate with you about our services
To respond to your inquiries and support requests
To send you important updates and notifications
To analyze and improve our website performance
To comply with legal obligations

Contact Form

Messages submitted through the contact form are stored in a private database on our server and are used solely to respond to your inquiry. They are not used for marketing and are not shared with third parties. Submissions are retained only for as long as necessary to handle your request and are deleted afterwards. You may request access to or deletion of your submission at any time by contacting policy@ncode.pt.

Data Protection

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist us in operating our business (subject to confidentiality agreements)
If required by law or to respond to legal process
To protect our rights, property, or safety, or that of our users or others

Your Rights

You have the following rights regarding your personal data:

Right to access your personal information
Right to correct inaccurate or incomplete data
Right to request deletion of your data
Right to object to or restrict processing of your data
Right to data portability

To exercise these rights or if you have any questions about your personal data, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "last updated" date.

Contact Us

We are committed to transparency and respect for your data protection rights. If you have any questions, concerns, or requests regarding this privacy policy or the personal data we hold about you, please don't hesitate to contact our Data Protection Officer:

Email: policy@ncode.pt
Phone: +351 91 617 3262
Address: Rua do Norte, 2640-448 Mafra, Portugal

For inquiries related to your data protection rights, including access, rectification, erasure, restriction of processing, data portability, and objection, please specify your request when contacting us.

We will respond to all legitimate requests within 30 days. In some cases, particularly if your request is complex or you have made multiple requests, it may take us longer to respond. We will notify you and keep you updated in such circumstances.

If you are unsatisfied with our response, you have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD):

Website: https://www.cnpd.pt
Address: Av. D. Carlos I, 134, 1º, 1200-651 Lisboa, Portugal
Phone: +351 21 392 84 00